NOTE : THE FOLLOWING INSTALLATION STEPS SHOULD BE DONE ON YOUR CHILD’S ANDROID PHONE.
1- Before KidGuard can be installed on an Android phone, you must first allow installation of apps from source other than the Google Play Store. Go to settings, select security and enable “Unknown resources.”
*Note on depending on your device manufacturer and Android version, the name of this option may be slightly different, but they should all have the word “Security” in it.
2- On the Android device, open a browser, preferably Chrome, log into your KidGuard account and select “Add a Child.” Then, add a device and select Android. A popup will appear with a link to download the KidGuard app.
If you don’t have the phone number go to www.kidguard.com/app on your child’s device to download the tracker.
3- Open the KidGuard app and enter the email of your KidGuard account. The device code is the 4-digit code from the earlier popup. If the popup is closed, you can still retrieve the device code by clicking on the “Info” button next to the device name in KidGuard dashboard.
4- Proceed through the rest of the access permission queries by tapping “Allow”. If you deny any of the options, we will not be able to track and collect data for you.
5- After you’ve successfully logged in, click on “Activate.”
6- Choose the Gmail account you want to track on the device.
7- On the “Usage Data Access” screen, you’ll see various apps that can access your device. Find and tap on the KidGuard app. Toggle “Allow Usage Tracking” to “On.”
Tap the back key twice on the Android phone to exit the “Usage Data Access.”
8- Click continue.
9- You’re done! Go back to your KidGuard account to start monitoring.
Please contact our customer service if you have any questions.
Mon-Fri, 8am-5pm PDT