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Update Your Payment Information or Cancel Your KidGuard Account

KidGuard is a subscription-based service that allows parents to monitor and track their children’s online activity via mobile phone. While active, your subscription entitles you to unlimited use of our monitoring services. To see more information about the services we provide, please visit www.kidguard.com.

Your KidGuard membership can be canceled or updated at anytime, for any reason.  There are 2 main ways to do so:

1. Self-Serve Payment Information Update or Cancellation:

Click the link to get your login for our Billing Portal where you can update your payment information or cancel your account immediately.

[Go to our Billing Portal to update or cancel your membership ->]

2. Phone, Email, or Chat:

If you’re having trouble logging in or don’t remember your username or email,

a) You can call us at (888) 481-0881, Mon-Fri, 8am-5pm PDT, or
b) Email us at customerservice@kidguard.com, or
c) Message us via our live chat.


About Us

KidGuard's sole mission is to protect your children online. Our team spends every waking hour thinking about how to bring awareness and inspire solutions on issues of cyber bullying, online predators, teen suicide, and childhood depression in the age of technology. KidGuard employs a team of researchers and writers to educate parents on solutions to digital parenting problems and also runs a popular child cell phone monitoring software to allow parents to stay involved in their child's life online.
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